FAQs

All of your questions answered

Absolutely, you can cancel at any time, no questions asked.

We are a Paypal business partner and also accept Credit and Debit card payments via Stripe.

Your credit card will automatically be billed each month, for the amount of your plan(s), on the first day of every month.

Yes. For custom management plans please contact us with your requirements.

All management plans include VPS hosting by 20i or Google Cloud, the choice is yours.

Yes, we also work with other reputable cloud hosting providers such as Digital Ocean and Amazon AWS. Please contact us for further information.

Yes, you will have your own hosting personal hosting control panel.

Anything you wish. Task examples include plugin configuration, analytics codes, content updates, CSS tweaks etc.

Depending on your management plan, you get access to professional designers which can help with graphic design tasks. If your plan includes 2hr of tasks, then you get 2hrs access to a designer.

No, we also support Joomla, Drupal, Wix, Webeeh, Weebly, Shopify, Ecwid, WooCommerce, OpenCart, Magento, as well as other popular PHP-based apps.

We use a support ticketing system which all customers have access to 24/7.

All tasks related communication, updates and delivery notifications will also be made within our ticketing system.

Yes, if you have access to our business 3 plan then you can create and assign an unlimited amount of tasks to our Experts. We’ll handle one task at a time. Once the task on hand is complete, we’ll proceed with the next task.  our market competitors, we do not limit the type of task or time limit for each task.

Have we missed something? Please get in touch with any questions you may have.